Privacy Policy

Last updated: October 12, 2024

This Privacy Policy outlines our policies regarding the collection, use, and disclosure of your information when you use our service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and enhance our service. By using the service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares or voting rights.
• Application: Refers to ClanPlan, the software program provided by the Company.
• Company: Refers to Clan (also referred to as "We", "Us", or "Our").
• Device: Any device that can access the service, such as a computer, cellphone, or tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: Refers to the Application.
• Service Provider: A natural or legal person who processes data on behalf of the Company, including third-party companies or individuals.
• Usage Data: Data collected automatically from the use of the service or from the service infrastructure.
• You: The individual accessing or using the service, or the entity on behalf of which such individual is accessing or using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide certain personally identifiable information, including:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the service. This may include:

• Your device's Internet Protocol address (e.g., IP address)
• Browser type and version
• Pages visited on our service
• Time and date of your visit
• Time spent on those pages
• Unique device identifiers and other diagnostic data

When accessing the service via a mobile device, we may collect additional information such as:

• Type of mobile device used
• Mobile device unique ID
• IP address of your mobile device
• Mobile operating system
• Mobile internet browser type

Information Collected while Using the Application

With your prior permission, while using our application, we may collect:

• Location information
• Pictures and other information from your device's camera and photo library

This information may be uploaded to the Company's servers or stored on your device. You can enable or disable access to this information at any time through your device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our service: Including monitoring usage.
• To manage your account: Facilitating your registration and access to functionalities available as a registered user.
• For contract performance: To fulfill any purchase contract or service agreement.
• To contact you: Through email, phone calls, SMS, or push notifications regarding updates or information about our services.
• To provide you: With news, special offers, and general information about similar goods and services.
• To manage your requests: Attending to your inquiries.
• For business transfers: Evaluating or conducting mergers, sales, or acquisitions involving your personal data.
• For other purposes: Including data analysis and improving our services.

We may share your personal information in the following situations:

• With Service Providers: To monitor and analyze usage or contact you.
• For business transfers: During negotiations of any merger or sale of assets.
• With Affiliates: Requiring affiliates to honor this Privacy Policy.
• With business partners: To offer you certain products or services.
• With other users: If you share personal information in public areas.
• With your consent: For any other purpose with your permission.

Retention of Your Personal Data

The Company will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We will keep and use your Personal Data to comply with legal obligations and resolve disputes.

Usage Data is generally retained for a shorter period unless used for security improvements or legally obligated to retain it longer.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and may be transferred to computers located outside your jurisdiction. Your submission of this information represents your agreement to this transfer.

The Company will take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to request deletion of your Personal Data. You may update, amend, or delete your information through your Account settings or by contacting us directly.

Please note that certain information may be retained if we have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before your data is transferred to a new Privacy Policy.

Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if mandated by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose your Personal Data in good faith to:

• Comply with legal obligations
• Protect and defend the Company's rights
• Prevent or investigate potential wrongdoing
• Protect the personal safety of Users or the public
• Protect against legal liability

Security of Your Personal Data

We prioritize the security of your Personal Data but cannot guarantee absolute security. We use commercially acceptable means to protect your information.

Children's Privacy

Our service does not address anyone under 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. We will take steps to remove such information from our servers.

Links to Other Websites

Our service may contain links to third-party websites. We advise you to review the Privacy Policy of each site you visit. We have no control over and assume no responsibility for the content or privacy practices of these sites.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of changes by posting the new Privacy Policy on this page, with a revised "Last updated" date.

Please review this Privacy Policy periodically for updates. Changes are effective when posted on this page.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Clan Plan Support
Email: [email protected]
Website: clanplan.app